Refund and Returns Policy

Thank you for choosing QuickTravelSim.com.

We kindly remind you that it is your responsibility to ensure your device is eSIM-compatible before purchasing any plan.

Important Information

🚨 Refunds can only be requested if the eSIM has not been installed. 🚨

• Refund requests must be made within 15 calendar days from the purchase date.
• A $2.50 processing fee applies to each eSIM refund.
• The processing fee will be waived if the issue is due to our error (e.g., the selected country is not supported).

How to Request a Refund

1. Log in to your account on QuickTravelSim.com.
2. Navigate to “My Account” > “My Orders”.
3. Click on “Request Refund”.

Eligibility Criteria

• If the refund button is unavailable, it indicates that:
  • The eSIM price is less than the refund fee, or
  • The eSIM has already been installed.

Refund Processing

If your refund request is approved, we will process the refund to your original payment method.

• Refunds typically take a few days to reflect, depending on your payment provider’s policies.

If you have any questions or need further assistance, feel free to contact us.